Forget about the problems uploading and playing videos on TikTok thanks to these fantastic tricks.
TikTok has become the best way to watch short videos online. Within the popular app, you can find clips for all tastes, and this is what makes it so much fun. However, there may be times when the platform does not respond, but before you panic, we recommend that you read this article. Here we will show you what to do when you cannot upload or play videos on TikTok.
Not everything is rosy when you use TikTok
TikTok is one of the most used social networks today, and it offers a couple of ways for users to enjoy the platform. One is to watch some of the thousands of videos that are posted daily by fans around the world. The second is to create and upload your own videos for others to see and even share.
See also | How to permanently delete your TikTok account
You can record any video and upload it to TikTok, and if you run out of ideas, you can join one of the app’s challenges that tend to be trending online. However, not all is good news, since sometimes, you encounter a problem when using TikTok and there are errors when playing or uploading the videos on the platform.
What to do if TikTok videos won’t play or load
There are different reasons why videos may not be playing or loading correctly on the platform. The list of possibilities can be endless: connection problems, TikTok servers, failures with the application itself, among others. The error can even be caused by a problem with the device you are using to enter the app.
Fortunately, most of these problems have a solution, so there is not much to worry about. Below we will give you all the possible solutions so that you can continue to enjoy the application without problems.
Check your network connection
If you are experiencing problems playing or uploading videos on TikTok, the first thing to do is make sure your connection is working properly. Follow these steps:
Close the TikTok application on your device.
Disconnect your WiFi and the best thing is that you also turn off the router.
Wait at least 30 seconds and turn your router back on.
After that, reconnect to your WiFi network.
Now, open the TikTok application and check if the problem is solved.
Clear the app cache
Clearing the app cache on your device
Following are the steps:
Go to your device’s Settings menu.
Go to the Applications section.
Select TikTok from the available options.
Click on the Force stop option.
Now, click on Storage.
To finish, click on the Clear cache option.
Restart your device and enter the application again.
Remove the app from TikTok and reinstall it
If the issue is still not resolved, it may be because the app itself is the one with a bug. In this case, you could try updating TikTok from your favorite app store. Another possibility is to uninstall the application and reinstall it, most of the time this fixes things.
Try restarting your device
Sometimes all it takes is a simple reboot of your device. It may seem like a no-brainer, but sometimes it’s so simple that it’s often forgotten. We recommend that you restart your smartphone and re-enter the application to make sure that everything has returned to normal.
Allow TikTok to use mobile data
Not all the time you will have access to a secure network, taking into account how dangerous it is to connect to a public WiFi network. That is why you should always have your mobile data, but you will have to make sure that the app can use it. Follow these steps:
Enter the Settings menu of your mobile.
Click on the Applications option.
Select TikTok from the list of apps.
Click on Data usage.
Flip the switch next to Mobile data, and you’re done.
Keep in mind that all the steps that we have mentioned above may vary depending on the brand and model of your device. And you, have you already been able to solve the problems with the TikTok app?